Shipping policy
Thank you for shopping at Inhale Club. We value your business and strive to ensure a smooth and satisfactory shopping experience. Please read our shipping policy carefully to understand our practices and policies regarding the shipment of your orders.
Processing Time
- Order Processing: Orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- High Volume Periods: During peak seasons or sale events, processing times may be slightly extended. We appreciate your patience during these times.
Shipping Rates and Delivery Estimates
Domestic Shipping
- Standard delivery within Australia: up to 8 business days
- Express delivery within Australia: up to 4 business days
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Carriers
We partner with reputable carriers to ensure your order is delivered safely and promptly. Our primary carriers include:
- Australia Post
- Sendle
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can track your package using the tracking link provided in the email.
Shipping Restrictions
- Due to shipping restrictions on essential oils, we currently deliver only within Australia.
Delays
While we strive to deliver your order within the estimated timeframe, unforeseen circumstances, such as severe weather, natural disasters, or other events beyond our control, may cause shipping delays. In such cases, we will notify you immediately of any significant delays.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately so we can assist you in filing a claim with our shipping provider.
- We will investigate and initiate a refund or replacement for lost packages once the carrier confirms the package cannot be located.
Changes to this Shipping Policy
We may update this shipping policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at hello@inhale.club.